Joinine 9's Terms and Conditions

1 Introduction & Applicability

Joinine 9 (hereinafter referred to as "we", "the Platform", or "the Company") is an online Sports Betting and gaming platform built specifically for users in Bangladesh. These Terms and Conditions apply to all services offered through our website, mobile app, and other digital channels.

Any time you create an account, log in, place a bet, or use any service on Joinine 9, you are considered to have accepted these Terms and Conditions. We therefore strongly encourage you to read this document in full before registering.

In addition to these Terms and Conditions, our Privacy Policy and Responsible Gaming Policyalso apply. Together, these three documents form a complete legal framework.

2 Account Register

You must provide accurate and truthful information when registering with Joinine 9. Accounts created with false or misleading details may be closed at any time, and any funds held in such accounts may be forfeited.

• Each individual may only operate one account.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Your full name, date of birth, phone number, and email must be entered accurately when creating an account.
• To update your account information, please contact our support team.
• You may not allow anyone else to use your account.

3 Age Verification

Joinine 9 is an 18+ platform. Minors are not permitted to create or use an account. We may request a copy of your national ID or birth certificate at any time to verify your age.

If a user is found to be under 18 years of age, their account will be immediately closed and all funds held will be forfeited. Full responsibility for registering underage lies with the user.

4 Deposits and Withdrawals

Deposits and withdrawals on Joinine 9 are available via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 100. The minimum withdrawal amount is BDT 500.

• When making a deposit, you must use a mobile banking account registered in your own name.
• Payments from third-party accounts are not accepted and any such transactions will be declined.
• Withdrawal requests are typically processed within 15 to 30 minutes.
• Daily withdrawal limits apply — for more details, Deposit Page for details.
• Large withdrawals may be held pending completion of KYC verification.
• Joinine 9 may request necessary documentation as part of its anti-money laundering measures.

5 Bonuses & Promotions

Joinine 9 offers a variety of bonuses for both new and existing members — welcome bonuses, deposit bonuses, reload bonuses, free bets, and more. Each bonus offer comes with its own terms, which must be read before claiming.

• Bonus funds cannot be withdrawn directly — specific wagering requirements must be met first.
• Each bonus offer may be used only once per person or account.
• If bonus abuse is detected, the bonus will be cancelled and the account suspended.
• Joinine 9 reserves the right to modify or cancel any promotional offer at any time.
• Bonuses have a set expiry date — any unused bonus will be forfeited once it expires.

Full terms and conditions for all current offers and bonuses Promotions page Available. Visit that page regularly to stay up to date on new offers.

6 Betting & Gaming Rules

Before placing a bet on Joinine 9, please familiarise yourself with the specific rules for each game or event. A few general principles apply across the board:

• Confirmed bets cannot be changed or cancelled.
• If a match or event is cancelled, the bet amount will be refunded.
• If a bet fails to process due to a technical error, the amount will be refunded.
• Joinine 9 reserves the right to void any bet placed at incorrect odds.
• Odds in live betting can change at any moment.
• For slots, bingo, or other games, the rules specific to each game apply.

7 Prohibited Activities

The following activities are strictly prohibited on Joinine 9:

• Operating multiple accounts or claiming bonuses across multiple accounts.
• Placing bets using bots, scripts, or automated software.
• Placing bets using match fixing or insider information.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to gain unauthorised access to another user's account.
• Attempting to attack or hack the platform's security systems.
• Abusive behaviour towards customer service staff or other users.

8 Account Suspension and Closure

Joinine 9 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• If there is suspicion or evidence of a violation of our terms and conditions.
• If identity verification fails or false information is provided.
• Suspected unusual betting patterns or fraudulent activity.
• Under court order or government directive.
• At the user's own request (self-exclusion).

If a valid balance remains in a closed account, it will be returned after investigation — but only for accounts that were in good standing. Funds in accounts closed due to rule violations may be forfeited.

9 Responsible Gaming

Joinine 9 places the highest priority on responsible gaming. Our platform provides several tools to help you manage your gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break from your account for a set period of time.
• Self-Exclusion: Option to keep your account closed for an extended period.
• Reality Check: Periodic reminders to keep track of your playing time.

For more details, visit our Responsible Gaming Page for details. Remember — gaming is for entertainment, not addiction.

10 Privacy Policy

Your personal information is extremely important to us. Joinine 9 never sells your data to third parties. We use your information solely to provide our services and ensure platform security.

For full details on how we collect, store, and use your data, please refer to our Privacy Policy Read. By creating an account, you also agree to our privacy policy.

11 Limitation of Liability

Joinine 9 is not liable for the following:

• Bets or games affected by an internet disconnection.
• Loss or damage caused by issues with your own device or software.
• If your account is compromised by an unauthorised third party due to you sharing your own credentials.
• Service disruptions caused by unexpected technical issues or force majeure events.

However, if any loss is directly caused by our own error, we will make every effort to resolve it. Our maximum liability will be limited to the value of the transaction in question.

12 Changes to Terms

Joinine 9 reserves the right to update or amend these Terms and Conditions at any time. If changes are made, we will post a notice on the Platform and make reasonable efforts to notify you via your registered mobile number or email.

Continued use of the platform after any changes will be considered as your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.